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your Aftercare

The aftercare on any project is just as important as getting the correct product for your needs. Having an installation is only half the job; looking after your lift correctly plays a big part allowing the lift to give you trouble free use for numerous years to come.

Warranties and Maintenance

Depending on what product you chose to be supplied and fitted with, will determine which warranty is provided, and how many annual maintenance visits your lift should receive.

All of our lifts will come with a standard minimum 12, 24, or 60 month full warranty which will include any parts and labour, as well as scheduled routine maintenance visits during this period (required to comply with British Standards).

Once your lift’s initial warranty period expires, we will then offer you one of our excellent service plans with a choice of cover, giving you the option between our comprehensive maintenance package or our simple budget maintenance contract.

By taking out a service maintenance contract with Higher Elevation, you’ll receive numerous benefits, including:

  • Regular service visits by qualified, trained, insured engineers
  • Within 24 hour breakdown response - 365 days a year
  • Priority attendance for break down service
  • Evening and weekend break down service
  • Reduced discount on spare parts and labour costs
  • Telephone assistance 7-days a week
  • Discount for multiple lifts and contracts

Higher Elevation may even be able to offer you a service maintenance contract if we didn’t install your lift, subject to a one-off service visit analysis.

Contact us today to discuss