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Aftercare at Higher Elevation

Warranty

<figcaption>Our engineers are CRB checked, hold I.D Cards and are in Uniform at all times</figcaption>
Our engineers are CRB checked, hold I.D Cards and are in Uniform at all times

An installation is only half the job; looking after your Lift correctly and having the correct service plays a big part in allowing the lift to give you trouble free use for numerous years to come.

Depending on which product you chose to be supplied and fitted by Higher Elevation, will determine what warranty is provided, and how many service visits your lift should receive given the application.

All of our lifts will come with a standard 12, 24, or 60 month full warranty which will include any parts and labour costs, as well as scheduled routine maintenance visits during this period (required to comply with British Standards - It is like the equivalent to having a Car's M.O.T).

Service Contract

Once your lift’s initial warranty period expires, our excellent service plans with a choice of cover will be available. Giving you the option to choose between our comprehensive maintenance package or our simple budget service contract.

By taking out a service maintenance contract with Higher Elevation, you’ll receive numerous benefits, including:

  • Regular service visits by qualified, trained, insured engineers
  • Within 24 hour breakdown response - 365 days a year
  • Priority attendance for break down service
  • Evening and weekend break down service
  • Reduced discount on spare parts and labour costs
  • Telephone assistance 7-days a week
  • Discount for multiple lifts and contracts

Higher Elevation may even be able to offer you a service maintenance contract if we didn’t install your lift, subject to a one-off service visit analysis.

Talk to our Service team